Usability Testing Form Option 2
Usability Testing Form Option 2Use the grid below to rate the effectiveness of the components of the instructions you are testing.
| · 10: excellent | · 4: poor |
| · 8: good | · 2: failing |
| · 6: average | |
|
10 |
8 |
6 |
4 |
2 |
N/A | |
| Title and introduction | ||||||
| Steps | -- | -- | -- | -- | -- | -- |
| Short, simple commands | ||||||
| Each step emphasizes an action verb | ||||||
| Steps avoid "recipe shorthand" | ||||||
| Separate steps for separate actions | ||||||
| No more than nine steps per series | ||||||
| Use of subdivisions for long steps | ||||||
| Notes, cautions, warnings, dangers | ||||||
| Conclusion | ||||||
| Audience awareness | ||||||
| Grammar, sentence structure, punctuation, spelling |
-------------------------------------------------------------------------------------------------------------
Now physically use the instructions to find the specified location from the main entrance. Then rate the actual effectiveness of the instructions as a whole using the scale below:
· 10: very effective (helped you arrive there with no mistakes or hesitation, no suggested changes/corrections)
· 8: effective (helped you arrive there with minimal uncertainty, few suggested changes/corrections)
· 6: somewhat effective (helped you arrive there eventually, but not without some trouble-shooting of your own; several changes/corrections)
· 4: ineffective (helped you arrive there, but with much difficulty; numerous changes/corrections)
· 2: very ineffective (helped you arrive only part way there; numerous changes/corrections)
| Overall Rating: |
------------------------------------------------------------------------------------------------------------
Use the back of this form to make suggestions for improvement.