TEXT

Communicating at Work: Principles and Practices for Business and the Professions by Ronald B. Adler and Jeanne Marquardt Elmhorst

Reading assignments are noted in the schedule below. You are expected to read the chapter or relevant sections of the chapter for the class session on the date listed. As the grading and requirements sections below explain, unannounced quizzes will be given over the reading assignments.

1 T JAN. 15

Orientation

Introductions (Ch. 1)

Define communication.

MONDAY, JAN. 21 - MARTIN LUTHER KING DAY

2 T JAN. 22

Listening inventory. (Ch. 4)

"Art of Listening" video

Group dynamics exercise

QUIZ?

3 T JAN. 29

More on communication

Listening Style Profile.

Team exercises

Group projects and teams assigned.

Group dynamics and problem solving (Ch. 8)

GROUPS MEET BRIEFLY, IF TIME. Introductions

QUIZ?

.4 T FEB. 5

Get acquainted group exercise

Fill out teamwork evaluation inventory.

Discuss problem solving steps. (Ch. 8, "Problem Solving Communication" and "Effective Communication in Groups and Teams"    Ch. 9 Effective Meetings

GROUPS MEET. DO SHORT PROBLEM SOLVING EXERCISE.

SOCIAL TIME,

Awareness of body language, planning memos. Brainstorm topics.

Appoint facilitator and note taker.

Fill out teamwork evaluation.

QUIZ?

5 T FEB. 12

Introduce non-verbal communication  (Ch. 4) and cultural communication differences (Ch. 2)
Guest Presenter

QUIZ?

GROUPS MEET - Discuss topics (Social time,

Planning memos, anything left from previous meeting

Appoint facilitator and note taker.

Fill out teamwork evaluation

DECIDE TOPICS AND WORK ON PLANNING MEMOS

MONDAY, FEB. 18 - PRESIDENTS DAY

6 T FEB. 19

Finding information for professional purposes- first and second-hand research. Lending vs. research libraries. On-line research (Ch. 11 "Functions of Supporting Material,"  "Verbal Support," and "On the Web"))

Keeping track of sources for documentation.

Introduce video demonstrations (Ch. 10 and Ch. 13 "Training)

GROUPS MEET

Appoint facilitator and note taker.

QUIZ?

7 T FEB. 26

8 T MARCH 4

VIDEO DEMO PLANS DUE.  Review them during class.

More on video demos.  Exercise in introductions and conclusions.
(Ch. 10 "Planning the Introduction and Conclusion")

(CH. 13 "Informative Presentations and Ch. 12 "Speaking With Confidence")

QUIZ?

GROUPS MEET.  Appoint facilitator and notetaker

9 T MARCH 11

POWER POINT exercise? MEET IN COMPUTER LAB?

(Ch. 11 "Visual Aids" especially "Presentation Software," and "Avoiding Computer Catastrophes" 

Anything else about video demonstrations

GROUPS MEET

Appoint facilitator and note taker.

Fill out team work evaluation.

QUIZ?

FRIDAY MARCH 14 - FACULTY DEVELOPMENT DAY

MARCH 16 - 21 -- SPRING BREAK

10 T MARCH 25

VIDEOS DUE

EVALUATE VIDEOS

Do oral communications, listening or observation exercise, if time.
(Ch. 5 - Interpersonal Skills)

 GROUPS MEET
 Appoint facilitator and notetaker.  Fill out team work evaluation

11 T APRIL 1

Observing exercises - perceptions

Discuss presentation of group projects
Use of audio visuals (Ch. 11 "Visual Aids")

Organizing a group presentation (Ch. 13 "Group Presentations" and Ch. 10 "Adding Transitions")

GROUPS MEET 

Appoint facilitator and note taker

QUIZ ?

12 T APRIL 8

Listening/observing exercises

Presentation of group projects.  Introductions and Conclusions.  Use of notes, eye contact (Chapter 12) Enthusiasm.

GROUPS MEET 

Appoint facilitator and note taker.

Fill out team work evaluation.

APRIL 8 - Last Day to Withdraw

13 T APRIL 15

 Listening/observing exercises (grades)

PLANS FOR PRESENTATION AND RESEARCH REPORTS DUE

Any final group project presentation details.

GROUPS MEET FOR PRACTICE

14 T APRIL 22

Discuss projects (Grades for projects distributed)